On 13 November 2001, Charlotte visited her family where they watched a film together. Her father later stated that she had been in great spirits, because of her new flat in Holloway, north London, which she had decorated, and there was a possibility of a career upturn after a few years of a career stall. Later that evening, she complained of feeling unwell, but went home to her flat against her parents' advice. The next morning, Wednesday, 14 November 2001, her parents telephoned her to see if she was feeling better; but there was no reply. Concerned, her mother went to Charlotte's flat, to find her lying unconscious on the floor; her asthma inhaler was in a different room. She was taken by ambulance to Whittington Hospital in north London, where she was pronounced dead on arrival, from a massive attack of bronchial asthma.