In November 2003, he was promoted to Assistant Chief Constable. His responsibilities originally included local policing, crime reduction and Criminal justice, but in 2005 his role changed and he became responsible for major and organised crime. He was promoted to Deputy Chief Constable in 2007. He served as temporary Chief Constable of Surrey Police from March 2008. He was appointed Chief Constable of the force in March 2009. From 2009 to 2011, he was a member of Association of Chief Police Officers Cabinet.