In 2011 while watching an episode of Coronation Street, Anna Bianconi-Moore, a nurse at the dermatology department at Addenbrooke's Hospital in Cambridge, noticed a mole on Sue Nicholls' shoulder. The nurse contacted the show immediately via e-mail to express her concerns. Nicholls' was seen by Coronation Street's in-house medical team, and later referred to a skin cancer specialist, where she was diagnosed with malignant melanoma. After the mole was surgically removed ITV contacted Bianconi-Moore to inform her on the situation, and she was invited to the Coronation Street set to meet Nicholls.