She joined the faculty of Western Illinois University in 1982, and moved to the University of Louisville in 1983. She moved again to American University in 1990, taking a temporary drop in rank to assistant professor in the move; while at American University, beginning in 1992, she also began consulting with the Education and Social Policy and Private Sector Development units of the World Bank. In 2000 she took a position as Director and Principal Research Associate at the Urban Institute and in 2004 she became a Program Director for Economics at the National Science Foundation. From 2005 to 2008 she was Senior Vice President at NORC at the University of Chicago, and from 2008 to 2012 she returned to the National Science Foundation as a Senior Program Director. From 2012 to 2015 she worked at the American Institutes for Research, and since 2015 she has been affiliated with New York University. There, she is Professor of Public Service in the Robert F. Wagner Graduate School of Public Service, Professor of the Practice in the Center for Urban Science and Progress, and Provostial Fellow for Innovation Analytics.